Privacy Policy for Towa Solar Quote
Effective date: May 14, 2026
Towa Solar Quote is operated by Towa Industries Inc. The app is intended for authorized internal users, dealers, OEM partners, and business users who create and manage solar quote workflows.
Information We Collect
We may collect account and contact information such as name, email address, phone number, company information, login credentials, user identifiers, user role, and account approval status.
We may collect business and quote-related information such as project details, customer or site information, product selections, pricing and quote information, uploaded quote attachments, documents, photos, and related workflow records.
If enabled in the app, we may collect address, site, or location-related information for project and quoting purposes.
We may collect technical, operational, and security information such as authentication records, app activity needed to operate the service, device or app logs, diagnostic information, and information used to troubleshoot, secure, and improve the app.
How We Use Information
We use information to authenticate users, manage approved access, provide product catalog and quote-building functionality, generate and manage quotes, support attachments and documents, provide customer support, maintain security, prevent unauthorized access, troubleshoot issues, and improve the app.
How Information Is Shared
We do not sell personal information.
We may share information with service providers that help us operate the app, host data, authenticate users, provide cloud services, deliver support, maintain security, or comply with legal obligations. These service providers process information on our behalf.
We may disclose information when required by law, regulation, legal process, or to protect the rights, safety, and security of Towa Industries Inc., our users, or others.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. Data transmitted between the app and backend services is intended to be protected using encrypted connections.
Data Retention
We retain information for as long as needed to provide the app, maintain business records, support quotes and transactions, comply with legal obligations, resolve disputes, prevent fraud or misuse, and protect the security of the service.
Account and Data Deletion
Users may request account or data deletion by contacting:
info@towatools.com
Please include “Towa Solar Quote account deletion request” and the email address associated with the app account.
We will review and process deletion requests within a reasonable period, subject to legal, security, fraud-prevention, and legitimate business-record retention requirements.
Children
Towa Solar Quote is a business application and is not directed to children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact
Towa Industries Inc.
480 E McGlincy Ln
Campbell, CA 95008-4905
United States
Email: info@towatools.com